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Case notes / E-commerce, premium goods

A premium retailer, cost per lead cut 85%

A retailer of considered, high-value products was paying a high cost per lead on a campaign with false tracking. We fixed the data, then the structure.

The numbers
-85%
Cost per lead
6.4x
Lead volume
1.19%
Conversion rate, from 0.34%

Anonymised and sector-framed. Figures are the client’s own, reported the same way each month, and shown here with their permission.

01The challenge

Faulty tracking was counting every conversion and producing false data, on a campaign with high costs and a conversion rate under half a percent.

02Our approach

We replaced the tracking with a clean tag-manager setup and proper triggers, then restructured into keyword-specific ad groups with tailored copy.

Dedicated landing pages with a single call to action and benefit-led copy guided the conversions the campaign had been missing.

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Fix the tracking, then fix the cost per lead.